Guides Update (9/23)
Every price shown in every feature guide is now masked. No real customer pricing appears anywhere on the site.
Posts about how we protect customer data in published content.
View All TagsEvery price shown in every feature guide is now masked. No real customer pricing appears anywhere on the site.
Our feature guides are written by walking through the real site with a real account, which is what makes them trustworthy — every screenshot shows what you would actually see. It also means the raw material picks up things that should never be published: customer names, addresses, account numbers, email addresses, phone numbers and exact pricing.
We used to take those screenshots as they came and cover the sensitive parts afterwards. That worked, but it left the guides studded with black boxes — exactly where the reader most wanted to look. We've changed the approach: the fictional data now goes in before the picture is taken.
The How to Register for an Account on RegalRexnord.com guide has been rewritten, and a round of screenshot redaction clean-up has gone out across the site.